No matter what management system is, it’s more than important to control your changes to get results exactly you want. When you are, especially, dealing with the ISO 9001:2015 QMS, it’s essential to know the right steps you must take for better change management. There isn’t any doubt that ISO 9001 QMS change management is a bit complex activity to perform. Most organizations prefer hiring a professional ISO 9001 consultant while others look for management tips online. Below, you can find a step-by-step guide for QMS change management:
Step 1: Identification:-
Continual improvement is one of the most important elements in the ISO 9001 standard. You can successfully achieve continual improvement by keeping on identifying needs for change. For example, if it occurs to you that you can improve your customer satisfaction by implementing a process to purchase raw materials rather than outsourcing the process, you must identify it properly and implement it to win more satisfaction of your customers.
Step 2: Purpose:-
Along with the identification of the need for change, it’s also important to identify the purpose of the change and its potential consequences. The purpose of the above example can be to reduce your processing time that will result in more customer satisfaction. However, higher prices can be one of the negative consequences of this practice. So, you should not only identify the need for change, but also the purpose and its expected consequences.
Step 3: Integrity:-
The next step is related to ensuring QMS integrity. Any plan you make for any change, you must keep in mind that it should not create problems elsewhere in your implemented quality management system. Before you move forward toward buying raw materials, you should make sure that this step will not bring any change in your process.
Step 4: Resource Assignment:-
Once you have identified the changes and made plans to practice them, it’s the right time for you to assign resources and put your plans into action. You should be assigning the right resources at the right time so that you can achieve results exactly you intend to.
Step 5: Evaluation:-
Last but not least, you should ensure the effectiveness of the changes you implement. It’s more than important for you to confirm that the change is completely beneficial for your work process and it hasn’t hurt any other elements attached to your business.
Consequently, you should maintain the integrity of the ISO 9001:2015 Quality Management System when you plan for any change. It’s important to take care of every big and small change you bring in your process so that it may not hurt your other practices. Any QMS changes without a proper plan may be dangerous and can cause huge problems for your process. In case you aren’t able to handle your QMS change management, you bother not in hiring a professional ISO 9001 consultant online to the job for you!
